Responsible Gaming at f7bd

Our Commitment to Responsible Gaming

f7bd is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. We believe that responsible gaming is not just a regulatory requirement — it is a core part of who we are as a platform and how we treat every player who trusts us with their time and money.

Our responsible gaming programme is built on four pillars: prevention, protection, support, and transparency. We proactively monitor player behaviour for early signs of gambling-related harm, offer a comprehensive suite of player-controlled protective tools, maintain an open line of communication for anyone who needs help, and publish clear and honest information about the risks of gambling so that every player can make an informed choice.

Player Protection Tools

f7bd provides the following responsible gaming tools directly through your account settings — free of charge and without needing to contact customer support. You are in control.

How to Activate Your Protective Tools

Setting up responsible gaming limits on f7bd is straightforward and takes less than two minutes. Follow these steps to get started:

• Log in to your f7bd account and navigate to your Account Settings or Profile section.
• Select "Responsible Gaming" or "Player Safety" from the settings menu. All available tools are listed in this section.
• Choose the tool you wish to activate (for example, a daily deposit limit of ৳2,000 or a session reminder after 60 minutes) and confirm your selection.
• All limits take effect immediately. You will receive a confirmation on your registered mobile number once a protective tool has been successfully activated.

If you experience any difficulty activating a limit or protective tool through your account settings, contact our support team immediately at [email protected]. Our team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) and will activate the tool on your behalf without delay.

Warning Signs of Problem Gambling

Gambling is a form of entertainment, and for most players it stays that way. However, for some people gambling can become a compulsive behaviour that affects their finances, relationships, and mental health. Recognising the warning signs early is the first step toward getting help.

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  Spending more money on gambling than you can comfortably afford to lose, or frequently exceeding your own self-imposed limits without feeling concerned about it.
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  Chasing losses — continuing to gamble in an attempt to win back money that has already been lost, often with increasingly larger stakes.
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  Feeling anxious, irritable, or restless when not gambling, or relying on gambling to manage stress, boredom, or difficult emotions.
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  Hiding gambling activity from family or friends, being dishonest about the amount of time or money spent on gambling, or feeling guilt or shame after a session.
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  Spending increasing amounts of time gambling at the expense of work, family responsibilities, social activities, or sleep, and finding it hard to stop or cut back.
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  Borrowing money from family members, friends, or financial institutions to fund gambling, or neglecting bills, rent, or other financial obligations because of gambling losses.

Self-Exclusion — A Serious Step Toward Recovery

Self-exclusion is f7bd's most powerful protective measure. When you self-exclude, f7bd permanently closes your account for a minimum period you specify (from six months to permanent), blocks any attempt to re-register using your identity, and suppresses all marketing communications from f7bd to your contact details.

Self-exclusion is available in the following durations. All requests are processed within 24 hours:

• 6 months: suitable for players who need a significant break and intend to review their relationship with gambling before returning.
• 1 year: a longer exclusion for players who have experienced repeated difficulty managing their gambling behaviour.
• 5 years: for players who need a very long-term break to address serious gambling-related harm in their life.
• Permanent: an irrevocable closure of your account with no option to return to f7bd. This is the appropriate choice for players who wish to stop gambling entirely.

To initiate self-exclusion, go to Account Settings and select the Responsible Gaming section, or email [email protected] with the subject line "Self-Exclusion Request" and your registered mobile number. Any account balance remaining at the time of self-exclusion will be processed for withdrawal to your registered payment method after identity verification is completed.

Age Verification — 21+ Only

f7bd enforces a strict minimum age requirement of 21 years for all players. Age verification is conducted at registration and again prior to processing any withdrawal request. f7bd uses government-issued identity documents (such as the National Identity Card, passport, or driving licence) to verify that every player meets the minimum age requirement before funds are released.

If f7bd identifies or receives a credible report that a player may be under the age of 21, the account will be suspended immediately pending investigation. If underage play is confirmed, the account will be permanently closed, any winnings will be forfeited, and deposits will be returned to the original payment method to the extent possible. f7bd cooperates fully with guardians and family members who report suspected underage gambling.

Tips for Playing Responsibly

Most f7bd players enjoy cricket betting, slots, Pool Rummy, and live casino as a fun leisure activity. These simple guidelines help keep gaming enjoyable and sustainable over the long term:

• Set a budget before you start and treat it as the cost of your entertainment — never gamble with money you need for rent, food, bills, or family expenses.
• Take regular breaks during sessions. Step away from the screen, stretch, and reconnect with the real world — this helps prevent the mental state where gambling stops feeling like a game.
• Gamble only when you are feeling calm and clear-headed. Avoid placing bets when you are tired, emotionally upset, under the influence of alcohol, or reacting to a recent loss.
• Never chase losses. Accept that losing is a normal part of gambling and that the outcome of every game on f7bd is determined by a certified random number generator — past results have no influence on future outcomes.
• Balance your gaming time with other activities you enjoy — spending time with family and friends in Dhaka, Chittagong, or wherever you are in Bangladesh, following the BPL cricket season, or other hobbies that bring you satisfaction.
• Use f7bd's responsible gaming tools proactively — set deposit limits and session reminders before you feel you need them, not after. Prevention is always easier than recovery.

Get Help — You Are Not Alone

If you believe gambling is causing harm to you or someone close to you, please reach out. There is no shame in seeking help — recognising a problem and asking for support is a sign of strength, not weakness. f7bd's support team is available around the clock and will respond to every responsible gaming concern with discretion and without judgment.

f7bd also encourages players who are struggling with problem gambling to seek professional support from qualified counsellors and mental health professionals in Bangladesh. Talking to a trusted family member, friend, or community leader can also be an important first step.