f7bd Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how f7bd ("f7bd", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors ("you", "your") who access the f7bd online gaming platform at f7bd.app. This Policy applies to all users of the platform regardless of the device or method of access, and covers all services available through f7bd.app, including cricket betting, live casino, slots, Pool Rummy, and Tennis betting.

By registering an account on f7bd or by continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must stop using f7bd immediately and may request account closure by contacting [email protected].

2What Data We Collect

f7bd collects personal data in the following categories. We collect only the data that is necessary for the purpose stated and do not retain data beyond what is required for those purposes.

3How We Use Your Data

f7bd processes personal data only for the following lawful purposes. We do not use your data for any purpose other than those listed below without first obtaining your explicit consent or a new lawful basis.

• Account management: to create and maintain your f7bd account, verify your identity and age, process your registration, and communicate account-related updates to your registered mobile number.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, and local Bangladeshi bank transfers, process withdrawal requests, and maintain accurate transaction records in BDT.
• Regulatory compliance and fraud prevention: to comply with applicable anti-money-laundering obligations, verify that players meet the minimum age requirement of 21 years, detect and investigate suspicious activity, and respond to lawful requests from regulatory or law enforcement bodies.
• Service delivery and improvement: to provide access to the full f7bd game library, personalise game recommendations based on your activity history, resolve technical issues, and improve platform performance and user experience.
• Responsible gaming: to monitor gaming behaviour for indicators of problem gambling, apply the responsible gaming tools you have activated (deposit limits, session reminders, self-exclusion), and contact you when our systems flag a potential concern.
• Customer support: to receive, investigate, and respond to your support queries, complaints, and data rights requests in a timely and accurate manner.

f7bd does not use your personal data to build marketing profiles for sale to third parties. Any promotional communications sent by f7bd relate only to f7bd's own platform and services and are sent only where you have consented to receive them or where we have a legitimate interest in informing you of a material change to the platform.

4Legal Basis for Processing

f7bd processes personal data under the following legal bases, in accordance with applicable Bangladesh data protection principles:

• Contractual necessity: processing required to fulfil our obligations to you under the f7bd Terms and Conditions, including account management, payment processing, and game access.
• Legal obligation: processing required to comply with applicable anti-money-laundering regulations, age verification requirements, and valid orders from competent courts or regulatory bodies in Bangladesh.
• Consent: processing carried out on the basis of your explicit consent at the time of registration or subsequently, including consent to receive promotional communications from f7bd. You may withdraw consent at any time by contacting [email protected].
• Legitimate interests: processing necessary for f7bd's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your privacy rights.

5Payment Data and Mobile Wallet Providers

All financial transactions on f7bd are denominated in Bangladeshi Taka (৳) and processed through third-party payment service providers, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, and City Bank. When you initiate a deposit or withdrawal, f7bd transmits the minimum personal and transaction data required by that payment provider to process the transaction. f7bd does not store full bank account credentials, bKash PINs, Nagad PINs, or card authentication values on its own servers.

Each payment provider operates under its own privacy policy and data protection obligations. f7bd recommends that you review the privacy policies of bKash, Nagad, Rocket, and your bank to understand how they process your data independently of f7bd. f7bd is not responsible for the privacy practices of third-party payment providers.

6Data Sharing and Third Parties

f7bd does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment processing partners (bKash, Nagad, Rocket, Upay, and Bangladeshi banks): we share only the minimum transaction and identity data required to process your deposit or withdrawal. These providers are bound by their own regulatory obligations and cannot use your data for any other purpose.
• Game content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi): we share session tokens and game parameters required to authenticate you for live game access. These providers do not receive your payment data or government-issued identity documents.
• Regulatory and law enforcement bodies: f7bd will disclose personal data to competent authorities in Bangladesh when required to do so by a valid court order, statutory obligation, or lawful regulatory request. f7bd will, where legally permitted, notify affected users of such disclosures.
• Technical service providers: we use third-party providers for platform hosting, server infrastructure, and security monitoring. These providers process data strictly on our instructions and are contractually prohibited from using it for any purpose other than providing services to f7bd.

f7bd does not transfer personal data outside of the jurisdictions in which our servers operate. All player data from Bangladesh-based users is stored and processed in a manner consistent with applicable Bangladesh data protection standards.

7Data Retention

f7bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: account identity and KYC documents are retained for the duration of your account and for a minimum of five years following account closure to meet anti-money-laundering obligations; transaction records are retained for a minimum of five years from the date of each transaction; gaming activity logs are retained for up to two years; support communications are retained for up to three years from the date of last contact.

When retention periods expire, f7bd securely deletes or irreversibly anonymises personal data so that it can no longer be attributed to an identifiable individual. Anonymised and aggregated data (which cannot identify any individual) may be retained indefinitely for platform analytics and improvement purposes.

8Security Measures

f7bd employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include but are not limited to:

• SSL/TLS encryption on all data transmitted between your device and f7bd servers, ensuring that your personal information and BDT transaction data cannot be intercepted in transit.
• Access controls limiting internal access to personal data to only those f7bd employees and contractors who require it to perform their job functions, with all such access logged and audited.
• Encrypted storage of sensitive data at rest, including identity documents and financial transaction records, using current best-practice encryption standards.
• Regular security assessments and penetration testing of the f7bd platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, f7bd will take immediate steps to contain the breach, investigate its scope, and notify affected users as soon as is practicable in accordance with applicable notification obligations.

9Your Data Rights

As a user of the f7bd platform based in Bangladesh, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request.

• 👁️

  Right to Access

  You may request a copy of the personal data f7bd holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.

• ✏️

  Right to Rectification

  You may request that f7bd correct any inaccurate or incomplete personal data held about you. Corrections to identity information may require supporting documentation.

• 🗑️

  Right to Erasure

  You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to f7bd's legal retention obligations.

• ⛔

  Right to Object

  You may object to f7bd processing your personal data on the basis of legitimate interests. f7bd will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

• 📦

  Right to Data Portability

  Where processing is based on consent or contractual necessity and carried out by automated means, you may request that f7bd provide your personal data in a structured, commonly used, machine-readable format.

f7bd will respond to all data rights requests within 30 days of receipt. Where a request is complex or voluminous, we may extend this period by a further 30 days and will notify you accordingly. There is no charge for exercising your data rights unless a request is manifestly unfounded or excessive, in which case f7bd may charge a reasonable administrative fee.

10Cookies and Tracking Technologies

f7bd uses cookies and similar tracking technologies to enable core platform functionality, maintain your login session, remember your preferences, and collect anonymised usage statistics. The following categories of cookies are used:

• Essential cookies: required for the platform to function, including session management, security tokens, and fraud prevention signals. These cannot be disabled without breaking core f7bd functionality.
• Analytics cookies: collect anonymised data about how players use f7bd — which pages are visited most, session durations, and feature engagement — to help us improve the platform. No personally identifiable information is included in analytics data.
• Preference cookies: store your language selection, display preferences, and responsible gaming tool settings so that these are preserved between sessions without requiring you to reconfigure them each time you log in.

You may manage cookie preferences through your mobile browser settings. Please note that disabling essential cookies will impair your ability to log in and use f7bd's core services. f7bd does not use third-party advertising or retargeting cookies.

11Children and Minors

f7bd is strictly an adult platform. No person under the age of 21 is permitted to register, deposit, or use the f7bd platform in any capacity. f7bd does not knowingly collect personal data from individuals under the age of 21. If f7bd discovers that personal data has been collected from a person under 21, it will immediately close the associated account, reverse any transactions where possible, and permanently delete the personal data collected.

12Changes to This Policy

f7bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make a material change to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered users via their registered mobile number or by posting a prominent notice on the platform.

Continued use of the f7bd platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of how f7bd protects your data.

13Contact and Data Rights Requests

All privacy-related queries, data rights requests, and concerns about how f7bd handles your personal information should be directed to our support team by email. We will acknowledge receipt of your request within 48 hours (Bangladesh Standard Time, UTC+6) and provide a substantive response within 30 days.

Please include your registered mobile number and a clear description of your request in your email. For identity verification purposes, we may ask you to confirm additional details before processing a data access or deletion request.